Delivery & Returns

Delivery

Free worldwide standard shipping for all orders.
You will receive a tracking number and shipping confirmation once the order has been processed.

Country

Delivery Time

China, Hong Kong, Macau, North Korea, Singapore, South Korea, Taiwan

1 - 2 days

Indonesia

1 - 4 days

U.S., UK

4 - 5 days

UAE

6 days

Australia, Canada, Japan, Thailand, Europe

6 - 8 days


For enquiries regarding express deliveries and other desitinations, please email us at hello@melissabui.com

Please allow 1 day for us to process and pack your order. Orders will be dispatched Monday - Friday.

Customs

All orders outside of Hong Kong and Macau will be shipped on a DDU (Delivery Duties Unpaid) basis. This means that any duties and taxes inccured in the country of destination are the responsibility of the customer. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; paymnet of these is neccessary to release your order from customs on arrival. If you for any reason refuse delivery you will still be charged the duties and taxes. Your item will be returned to Melissa bui and you will be directly charged for the unpaid duties and taxes along with the additional shipping costs.


Returns

Returns & Exchanges can be made within 14 days after receiving the product.
Please email us a hello@melissabui.com

Please note that due to customs restrictions, we do not offer returns for items shipped to Russia

Melissa BuiDelivery & Returns